Good job on the survey!

ANSWER KEY:

 

1. What is Negotiation?

  • A conversation triggered between people whenever they want something from you, or you want something from them.

2. When engaged in negotiation, there are 2 people/ parties.

  1. Initiator
  2. Participator

3. Negotiation is about seeking alternatives to come to agreement—

  • True
  • False

4. There are 2 types of Negotiation.

  1. Distributive – Fixed Sum – No Collaboration or Compromise
  2. Integrative – Expand The Pie –  A slice for you and a slice for me

7. When should you choose to Negotiate?

Ans – When you are aware there is possibility of getting more and knowing you can exchange a value that will lead to a win-win

8. List the Styles Of Negotiation.

  1. Avoid
  2. Compete
  3. Collaborate
  4. Compromise
  5. Accomodate

9. If you are pursuing a negotiation with a customer who reached a point saying ‘I can see you do have great benefits to offer, and your solution seems good, but somehow currently I’m not sure if we can simply move forward to close a deal, so let me think about it and maybe we meet again’. What should your Negotiation Style be, and which influencing style will you apply?

  • Negotiation Style: Collaborating

 

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