# Cancellation and Refund Policy
This cancellation policy outlines how clients can cancel or seek a refund for services purchased through Edify Consultants Private Limited. Under this policy:
As a service-based company, Edify Consultants Private Limited does not offer automatic refunds on our consulting services and training programs. However, we understand that circumstances may arise requiring cancellation or refund requests.
## Cancellation Terms
Cancellations will only be considered under the following conditions:
– Written cancellation notice must be provided 60 days prior to the scheduled service or training date
– Each cancellation request will be evaluated on a case-by-case basis
– Cancellation fees may apply depending on the circumstances and stage of service delivery
## Refund Evaluation Process
When a refund request is submitted:
– Our management team will review the specific circumstances of the case
– Factors considered will include timing of cancellation, resources already allocated, and reason for cancellation
– A decision will be communicated within 10 business days of receiving the request
## Refund Processing
If a refund is approved:
– The refund amount will be determined based on services rendered and costs incurred
– Approved refunds will be processed and credited within 30 business days
– Refunds will be issued using the original payment method.
## Exceptions
This policy does not apply to:
– Services that have already been delivered
– Custom development work that has been completed
– Materials or resources already provided
– Third-party costs that have been incurred
For any questions regarding our cancellation and refund policy, please contact our customer service team at 9702277872
Edify Consultants Private Limited reserves the right to modify this policy at any time. Any changes will be communicated to our clients and posted on our official platforms.
