qsm quiz test

Welcome to your Sales team survey QSM

I noticed my sales team behave this way...

They plan their Go-to-market strategy and work hard on the field

Their level of confidence helps them engage customers effectively

They are reactive and usually address what comes their way

They don't work hard enough but are able to close leads

None

Please rate the effectiveness of your sales team in building trust and establishing strong relationships with clients.

Excellent

Good

Average

Poor

None

Rate you sales members on their ability to acquire new customers & build loyalty.

They are good at new customer acquisition and fairly build loyalty too

They chase new customers but lack on maintaining relationships with the existing ones

They are focused on ready-to-buy prospects rather than developing their market and relationships

They are a reactive lot and do not plan with clear goals and effort

None

How effectively do employees embrace changes in workflow processes and procedures?

Employees readily adapt to changes in workflow processes and procedures

Most employees adjust well to changes, though some may need additional guidance

Adaptability to changes in workflow processes varies among employees, highlighting areas for targeted change management efforts

Many employees resist changes in workflow processes, leading to disruptions in productivity

None

To what extent do employees seek out new skills and knowledge to support organizational changes?

Employees proactively seek new skills and knowledge to support changes.

Most employees show initiative in acquiring new skills, but some may require encouragement.

Proactive skill acquisition varies among employees, indicating the need for tailored change management strategies.

Many employees do not actively pursue new skills, potentially impeding change adoption.

None

What is the level of employee engagement in embracing any change in processes, people, leadership?

Employee engagement and morale remain high during changes, contributing to positive outcomes.

Most employees maintain reasonable engagement and morale, but some may require additional support.

Engagement and morale fluctuate among employees, indicating the need for tailored change management strategies.

Many employees experience low engagement and morale during change, posing risks to successful implementation.

None

How well do employees communicate & collaborate with each other?

Employees collaborate and communicate well, and get things done quickly and effectively..

Most employees demonstrate good collaboration and communication, though some may need reinforcement.

Collaboration and communication skills vary among employees, warranting targeted Interpersonal and collaboration skill training

Many employees struggle to collaborate and communicate, leading to impediments & delays.

None

How effectively do teams resolve conflicts and overcome obstacles in their deal making?

Teams excel at conflict resolution and overcoming obstacles, leading to smooth project progress.

Most teams are proficient in resolving conflicts, but there is occasional difficulty in overcoming obstacles.

Conflict resolution varies among teams, indicating the need for understanding and learning conflict management.

Teams often struggle to resolve conflicts and frequently encounter obstacles that impede progress.

None

How would you rate the level of collaboration between different departments within the organization?

Collaboration is outstanding, consistently leading to exceptional outcomes.

Overall, departments collaborate well, with occasional challenges easily addressed.

Collaboration levels vary among departments, indicating a need for more consistency and improvement.

Inter-departmental collaboration often faces significant obstacles, negatively impacting overall productivity and results.

None

While managing teams, how do managers address their roles and responsibilities?

Our managers are knowledgeable about management and scientifically approach their roles and responsibilities.

Most of them manage by experience rather than knowledge and skills.

They appear to be managing situations rather than people and potential.

They find it challenging and spend most of their time in chaos

None

How effectively do managers delegate tasks?

All Managers consistently excel in delegating tasks, empowering employees for resounding success.

Most managers demonstrate delegation skills, ensuring junior employees thrive.

Many managers struggle to delegate effectively, stunting employees' growth.

Delegation is more by relationship and confidence and less by competence

None

How effectively do managers handle conflicts and disputes among team members?

Managers excel at resolving conflicts and disputes, ensuring a harmonious and productive work environment.

Most managers demonstrate proficiency in conflict resolution, though a few may occasionally encounter challenges.

Conflict resolution abilities vary among managers, suggesting the need for additional training and support.

Many managers struggle to handle conflicts and disputes effectively, resulting in ongoing tensions and disruptions within their teams.

None

How do managers in our organization encourage Cross functional collaboration and team work?

Managers are great at teamwork, solving problems together, and making people work well together.

Most managers are good at teamwork and problem-solving, but some could get better.

Most mangers and their teams work in silos

Some managers find it hard to make people work together and solve problems, which sometimes slows us down.

None

To what extent do managers actively foster a culture of inclusion and diversity within their teams?

Managers proactively cultivate a culture of inclusion and diversity, ensuring all team members feel valued and supported.

Nearly all managers actively promote inclusion and diversity, with only rare instances of improvement needed.

Efforts to foster inclusion and diversity vary among managers, highlighting the need for more consistent support.

Many managers fall short in promoting inclusion and diversity, leading to issues of exclusion within their teams.

None

How effectively does your leadership support skills & behavioural development?

Extremely supportive and offer an adequate budget

They plan for a minimum number of training days per employee, per year

They only train when they believe there is a need

The number of training days per employee is inadequate

None

What are the biggest Pain-Points for the team?

Sales and Negotiation Skills.

Behaviour and Communication Skills.

Change management and Personal Effectiveness at work.

Leadership and Managerial Effectiveness.

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